Cvent Webinar

Matthew Simon

This collection will help you manage your Webinar plan and billing information. 

Managing Your Account

If you are a tax-exempt organization, you can make your Cvent account also tax-exempt. To do so, you'll need...

How do I make my account tax exempt?

Learn how to upgrade your account to Webinar Pro.

Upgrading Your Webinar Account

Learn when you can expect to be charged for Webinar Pro.

When will my credit card be charged for my Webinar Pro plan?

Learn more about when you'll see a prorated subtotal and credits on your Webinar Pro invoice and why.

Why am I being charged a different amount for my Webinar Pro plan?

If you have a Webinar Pro plan, you entered payment details when upgrading your plan.

Updating Your Credit Card on File

Learn how to downgrade your Webinar Pro plan.

Downgrading your Webinar Pro Plan

Learn how to update your account so it's billed annually or monthly.

How can I change my Webinar Pro billing cycle?

If you have a Webinar Pro plan, this FAQ will review the steps for accessing your invoices.

How can I view invoices for my Webinar plan?

Billing and Subscriptions

A webinar's status determines how your team members and attendees can use the webinar site.

Understanding Webinar Statuses

Check out this FAQ to see your account profile information.

How do I update my user profile?

Check out this article to identify your current webinar tier.

Checking Your Webinar Subscription

Account Information

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.