Follow these instructions to downgrade to a different Webinar Pro plan.
NOTE: If you have a Premium plan, contact your Administrator instead.
1 Access the Change Plan page. Begin by clicking the profile icon in the top-right, then select Manage Account from the dropdown. The Plan and Billing tab opens by default.
NOTE: Want to change your Webinar Pro plan from billed annually to billed monthly? Follow these instructions instead.
In the Webinar Pro section, click Change plan.
2 Choose your new plan. In the Webinar Pro section, select whether you want to be billed annually or monthly. In the Registrations per webinar section, select the plan you want, then click Select plan.
Based on the time remaining on your current plan, you'll be provided with the date when you'll lose access to your current plan, as well as a summary of how your registrations per webinar will change on that date.
If you want to continue with downgrading your account, click Change plan. You will see a message confirming the change and the date it will take effect.
Click Go to homepage to continue working.