Customizing Your Registration

Customize how your attendees will sign up for your webinar.

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Written by Meaghan Laaper
Updated over a week ago

In order to attend your webinar, your attendees will need to register with their name and email. Follow these instructions to further customize the registration process.

1 Access your Webinar's registration. Start by selecting your webinar. From the left-hand navigation, click Registration.

2 Add additional fields. If you want to collect additional information about your attendees, click Edit in the Registration Form section. Click + Add field, then click the name of the field you want to add. If the field should be required, click the box to the right of the field. If you want your attendees to be able to receive their verification codes by text message, add Mobile and check the box next to "Required."

If you want to collect consent from attendees, such as for attendee data handling and processing, click + Add consent question. Enter the question in the text field, then click Create question. If a consent question must be agreed to in order to participate in the webinar, click the box next to "Required."

To reorder a registration field, hover over the field, and to the left of the field name, drag and drop the grid icon in the order you want the question to appear.

Click Save to add the questions to your registration form.

NOTE: No longer need a question? Click the trash icon to delete it.

3 Add custom questions, if applicable. If you have a Premium or Pro plan, you can also add custom questions. Click + Add field, then + Create question. Choose whether the question will be single-select, multi-select, or an open text box.

NOTE: Never use a custom question to collect sensitive personal data, like date of birth or social security number. It is both a security liability and a violation of our Terms of Use.

Give the question a name. If you're creating a single-select or multi-select question, add answer options. Or, for an open text box, determine if it will be a single line or paragraph format. Click Save.

If the question should be required, click the box to its right. Click Save to add the question to your registration form.

4 Change capacity, if applicable. If you want to change the webinar capacity, in the Registration Settings section, click Edit. Enter the maximum number of attendees allowed at your webinar, then click Save to make your changes live.

NOTE: If you lower your capacity below the current number of registrations, registration will close. However, current registrants will still be able to attend the webinar.

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