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Activating Your Existing Integrations
Activating Your Existing Integrations

If you use integrations for other Cvent products, learn how to activate them in your webinar.

M
Written by Meaghan Laaper
Updated over a week ago

If you've already set up an integration in your Cvent account, you can also sync data from your webinars. Click the links below to learn how to enable your integration in a webinar.

Webhooks | Eloqua | HubSpot | Marketo | Salesforce App

NOTE: Not using any other Cvent products? Follow these instructions to set up your HubSpot or Zapier integration instead.

Enabling Your Webhooks Integration

1 Set up the Webhooks integration. Start by opening your webinar. From the left-hand navigation, click Integrations. In the Webhooks section, click Set up.

NOTE: If you have a default Webhooks integration, it will be enabled automatically. Click Customize to change the configuration instead.

Toggle "Activate Webhooks for this webinar" to blue, then select a configuration, if necessary.

Click Save to activate the integration.

2 Understand what will sync. The following activities in your webinar will trigger a sync to Webhooks, if you added them to your configuration:

  • Contact Created

  • Contact Edited

  • Contact Deleted

  • Invitee/Guest Registered for Event

  • Invitee/Guest Marked as Event Participant

  • Invitee/Guest Event Registration Cancelled

  • Invitee/Guest Email Sent

  • Event Modified

  • Event Canceled

  • Speaker Created

  • Speaker Modified

Any activities that occurred before you set up the integration will not sync retroactively.

NOTE: SOAP API calls are not available for Webinar.

Enabling Your Eloqua Integration

1 Set up the Eloqua integration. Start by opening your webinar. From the left-hand navigation, click Integrations. In the Eloqua section, click Set up.

NOTE: If you have a default Eloqua integration, it will be enabled automatically. Click Customize to change the configuration instead.

Toggle "Activate Eloqua for this webinar" to blue, then select a configuration, if necessary.

Click Save to activate the integration.

2 Understand what will sync. The following activities in your webinar will trigger a sync to Eloqua, if you added them to your configuration:

  • Contact fields that you collect during registration

  • Event fields

  • Attendee Confirmation Number

  • Registration Date-time

  • Registration Status

  • Participant Status

Any activities that occurred before you set up the integration will not sync retroactively.

NOTE: SOAP API calls are not available for Webinar.

Enabling Your HubSpot Integration

1 Enable the HubSpot integration. If you set your HubSpot integration to activate for all new events, new webinars will have HubSpot automatically integrated.

To enable your HubSpot integration for existing events, or if you did not choose to activate for all events, start by opening your webinar. From the left-hand navigation, click Integrations. In the HubSpot section, click Set up.

Toggle "Activate HubSpot for this webinar" to blue, then select a configuration, if necessary.

Click Save to activate the integration.

2 Understand what will sync. The following activities in your webinar will trigger a sync to HubSpot, if you added them to your configuration:

  • Invitee/Guest Registered for Event

  • Invitee/Guest Event Registration Cancelled

  • Invitee/Guest Marked As Event Participant

  • Event Canceled

  • Event Modified

Any activities that occurred before you set up the integration will not sync retroactively.

NOTE: SOAP API calls are not available for Webinar.

Enabling Your Marketo Integration

1 Enable the Marketo integration. To enable your Marketo integration, ensure you have Administrator permissions in Marketo. Then open your webinar. From the left-hand navigation, click Integrations. In the Marketo section, click Set up.

NOTE: If you have a default Marketo integration, it will be enabled automatically. Click Customize to change the configuration instead.

Toggle "Activate Marketo for this webinar" to blue, then select a configuration, if necessary.

Click Save to activate the integration.

2 Understand what will sync. The following activities in your webinar will trigger a sync to Marketo, if you added them to your configuration:

  • Contact fields

  • Event fields

  • Confirmation Number

  • Participant Status

  • Registration date/time

  • Registration Status

Any activities that occurred before you set up the integration will not sync retroactively.

NOTE: SOAP API calls are not available for Webinar.

Enabling Your Salesforce App Integration

1 Enable the Salesforce App integration. To enable your Salesforce App integration, start by opening your webinar. From the left-hand navigation, click Integrations. In the Salesforce App section, click Set up.

Toggle "Activate Salesforce App for this webinar" to blue, then select a configuration, if necessary.

Click Save to activate the integration.

2 Understand what will sync. All attendees will sync to your Salesforce App. In addition, the following activities in your webinar will trigger a sync, if you added them to your configuration:

  • Checked in to event

  • Registered for event

  • Canceled registration for event

  • Asked a question

  • Submitted a poll response

  • Upvoted a question

  • Submitted event feedback

NOTE: SOAP API calls are not available for Webinar.

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